Bought this at HD during a great sale they had.....unfortunately they didn't have this model on display so we did lots of research online. The main reason we bought this model was due to the silverware baskets being located on the front of both racks. We also bought the required installation/adapter kit to install it ourselves. Delivery was fantastic and unit was uncrated and brought into kitchen. While they were there I opened the door to inspect the inside and was very confused as there was water inside. I don't know the reason for that since it was in a box before they brought it inside. Now for the reason I gave this 3 stars. To open the door, you have to pull hard (no button to press, just a place to grab from underneath). When I closed the door, it didn't go back in smoothly, the upper left portion hit the tub, causing it to rub when I gave it some force by pushing on the front panel. I also noticed the latch (made of hard plastic....why plastic??). The latch mechanism is very similar to the plastic child safety latches used on the inside of cabinet doors to keep them from being opened. The portion of the latch on the door that fits into the locking portion (also the same hard plastic) was showing wear, probably due to the two pieces not lining up correctly to begin with. We read the installation instructions and it mentioned the usual instructions of leveling the dishwasher by turning the bottom legs, also to try and change the position of the tension spring. After 2.5 hours of leveling attempts, the door still hits the upper left corner of the tub and the latch is still misaligned. Another note on installation: The countertop brackets and screws provided are a joke! First of all, the screws (2) do not fit the holes in the bracket and the entry hole on the dishwasher cabinet for the screw leaves no space for the nutdriver to go over the screw, much less for the screw to go all the way in. After the installation and test run, we had no leaks or problems. The dishes came out very clean, except for a few pieces of silverware on the upper rack. However, since we have spent this much money on an appliance, we feel we should have the door issue addressed. We have contacted GE and will have a repairman out tomorrow to look at it. If we aren't satisfied with that result we will contact HD. We are keeping our fingers crossed!! .
- I do not recommend this product.