One of the selling points for us was the in-the-door silverware basket with "dedicated silverware jets". We thought that it would leave us with so much more space.
Well, if the silverware basket has a decent amount of silverware in it the soap doesn't come out of the soap dispenser. The little that does drips down the door and gets on the silverware (sometimes doesn't rinse off all the way), but what is left stays right where it started out. (I called the store I bought it from and they said we are not the first to complain about this, and this is a brand new, just released dishwasher! Not good to have this big of an issue right off the bat!)
The only way to fix it is to move the silverware basket. And although I can do that, the point of this was to have more space! Moving it defeats that purpose.
The first two weeks not one dish dried in this dishwasher. We couldn't figure it out. We used a rinse agent in addition to our soft water plus we tried all of the settings to see if it would change anything. A repair man came out and told us to turn up our water temperature. So another downside is that we had to turn our water temperature up all the way to get the dishwasher to "dry". And they are still nowhere near dry. They are still fairly wet. Lots of water on top of things, which then drips all over everything else when you go to put the dishes away.
The reason that is a downside is we have small children and turning up the temp means that our small ones can get burned just by turning on the hot water (burning temp is almost immediate now). Our previous dishwasher (Also GE) lasted over ten years, being used multiple times a day, without a problem and we were able to have our water temp where we were comfortable and the dishes dried just fine with that.
The dishwasher is pretty and looks like I would expect any dishwasher to look on the exterior. So nothing good or bad there.
Not loving this. Will be returning. I haven't decided if I'm going to chance another GE, hoping that this just wasn't tested enough instead of a sign of a changed-for-the-worse-brand or try a totally different brand.
- I do not recommend this product.