This is not you mother's washing machine
It is much better!! You will need to be open minded and expect it to perform and sound differently than the washer you have previously owned. Overall it is quiet as it performs its job in my laundry closet. As you use this washer you will gain a better understanding of how it functions and it will meet or exceed your expectations, it did mine. The one thing I found is that it does not do is wash fluffy comforters, if you need a washer that will do so, move up to the next model with the bulky item setting. The control panel is very easy to use and understand with plenty of cycles and options. I love the fact that it gently cleans my clothing, bedding, towels and small rugs. It spins the water out very well allowing your washed items to spend less time in the dryer. I have never enjoyed doing laundry however this washer has made it much less of a dreaded chore.
March 21, 2013
My old GE front loader died after 8 years and this washer was recommended as a better option than a new front loader. The features and appearance are nice, but that's it.
I have owned it for five days and want to take it to the dump. My clothes still have dirt and dog hair on them after washing them. The washer became unbalanced while washing a blanket, would not correct itself and bounced itself into the corner and continued to beat itself against the wall until I stopped and rebalanced it. You can imagine the noise! It also knots my clothes in a tangled, balled up mess. I have to untangle them before I can put them in the dryer. I read the manual carefully so as to respect the load size etc.so I feel it is the machine. A GE rep is coming to look at it, thinking there might be something wrong with it. We shall see...
March 13, 2013
This isn't a bad washer
This washer is okay. the profile washers is better
March 13, 2013
Wastes water, NOT energy efficient
This washer is AWFUL! I have used GE appliances for 20 years (oven, microwave, washer, dryer, fridge, dishwashers - all of them!), and this new washer is the pits. It claims to be energy efficient, but they programmed the computer to drain out all the water if the selector knob gets moved even a little bit during the cycle. Further, the wash cycle is at least 10 minutes longer than the "traditional" cycle, so it uses more electricity! GE product user-friendliness has declined tremendously in the past 5 yrs. Check out consumer reports and pick a different manufacturer.
March 2, 2013
Old habits vs New Technology
I, too, was skeptical of the "no agitator" (infusor), but I have not had any issues with cleanliness or detergent residue in any of these loads. For load #3 below, the washer self balanced the load, and the quilt was as clean as with my old washer.
My typical loads are:
1) jeans, jersey sweatshirt, jersey sweatpants.
2) tee shirts, boxers, ankle length athletic socks, bath towels, wash cloths
3) heavy quilt/comforter
4) fitted sheet, top sheet, pillow cases
I have washed them loading the (HE)detergent with no items in the tub, and loading the detergent in the bottom of the tub along with the items. Loading with no items may be a bit more efficient for the detergent to dissolve, but I haven't noticed a difference due to the manner of loading.
The key issue is probably the type of detergent. HE seems to be a must for these washers.
There has been no noticeable vibration or movement of the washer around the laundry area. I have videos of the spin cycles, and there is no movement of the machine visible in the videos.
The largest adjustment I have had to make is getting used to the "new sounds" of the washer. Whistling instead of sloshing during the wash cycle was the hardest to adjust to.
If this washer lasts 19 1/2 years like my old GE did, I most likely won't even be around to replace it!!!
February 4, 2013
CAN'T FILL WITH WATER !!!!!!!!
The water savers got to GE. The reason I bought this washer was for the nice SS inside. No matter what water level setting you set it at, it will not fill the drum. The water barely covers the clothes. I called GE and asked them how to fill it up. YOU CAN'T..I asked the if I could fill it with a hose from the sink. They said it would ruin the machine. The soap is still in the clothes after washing. Now I run an extra rinse, and use no soap. Half load of clothes. Heavy loads I wash then twice, at 55 min. each run. I asked the people at HD and they said all washers are the same. Next time I'll buy a commercial washer.
January 13, 2013
Not a satisfactory washer
> Takes twice as long to wash a load as prior washer.....As retirees we only have light loads
>Clothes do not come out dry if you depend upon recommended settings
>Clothes come out all lumped together
December 21, 2012
Excellent replacement for older model GE Profile Washer
We had an older model GE Profile washer that we loved, but it needed a new electronic control panel. The GE service man told us the repairs would be high and we would have to wait over a month for the parts. Ugh!!! He also gave us a private number to call GE Customer Satisfaction to try to expedite the spare part. The part couldn't be expedited, but they could ship us a new GE washer at a deep discout.....dealer cost, I think. It could also be delivered free immediately. WOW, the new washer, a GTWN5550DWW, cost about the same as the spare part on backorder. We ordered it and received it in a couple of days. The new washer is every bit as good as the previous GE Profile which they carried off. It has virtually every cycle for any clothes you wash, it's quieter than the GE Profile, it calculates the amount of water needed to wash the load you put in, the washing performance is excellent without adding any wear on the garments, it has an amazing way of balancing your load so you never have to stop the washer and re-position the garments. Some of the noises you hear are from the washer balancing the load when you start the load, however, they are no louder than the noise of the washer while it's filling. In short, we couldn't be more satisfied with this washer or GE's service.
December 3, 2012
This product has limited capacity
This is a beautiful appearing washer. It would be ideal as a tiny load machine. But trying to wash a few towels and a sheet is more than the washer can handle. The water line is so low that the towels lump together and for spinning purposes one must pull some of the laundry out and rearrange it, or have two separate batches for rinsing and spinning. I agree that clothing wraps around each other, and you have a tangle to deal with. The deal is to realize that you have to chose the settings to fool the washer into using the maximum amount of water. It was not a good choice and I feel sorry for someone who would try to wash a sleeping bag or quilt in this.
November 28, 2012
Pleased w/my new GE top load washer
It has performed as advertised and gets my clothes and dog beds clean. I would like to be able to adjust the water levels, since I don't feel like enough water is used w/the new energy efficient washers.
October 17, 2012
a bad purchase
this is the worst machine I have ever bought. It gets off balance too easily and shakes so bad before you can get to it to stop it, you think it is going to go through the wall. It also mangles my clothes and sheets and towels into an unbelievable knotted mess
October 15, 2012
An Energy Saver/ But it has it quirks
Once you figure out the quirks of using the washer you"ll get good results. Always wash black colors inside out.. Always add detergent and fill with water before adding clothes. Use Tide laundry soap for best results.
October 5, 2012
I wasn't sure about this new washer - weighing the clothes to fill - but no problem with the clothes being clean. So quiet the first time I used it I had to go in several times to make sure it was working. I have recommended the washer to my family.
September 6, 2012
Hate my new machine!
This machine does not get my clothes clean! Lower agitator and water level does not allow clothes to properly circulate to clean! I have to wash smaller loads...that doesn't save time or water! Mad that I can't afford to chunk it and buy something else!
August 24, 2012
A great washer for the price
I love my new washer. The amazing amount of features are definitely a seller for me. I love how I can change the features to suit how I like my laundry done. For example, I wasn't as big of a fan of the "extended" spin cycle because, for me, it seemed to make my clothes more wrinkled. I love it that I can choose the "Color" setting and then change it from extended to the standard spin cycle for clothing I don't want wrinkled. The choices are definitely a big seller for me. My clothes come out clean and fresh-smelling, too! I would recommend this washer to friends and family and actually already have!
August 21, 2012
Don't go there ...
I bought this washer to clean my clothes. It doesn't. What else can I say? Oh, yes ... Not only that but the energy efficiency sticker on the front of the machine came off leaving a sticky residue that will not come off. Nuff said ...
August 21, 2012
Excellent Performing Washer
When we first purchased this washer we were a bit leery. The lack of what we normally would see for an agitator was not there and it made sounds that we had never heard in a washer before. However, once we started using the washer and saw the efficiency and quality our skepticism soon faded. It does an excellent job of cleaning and the spin cycle is awesome. It spins the clothes out so well that it has helped cut sown the amount of time the clothes need to be in the dryer giving a savings on our electric bill. We are very pleased that we decided to purchase this washer and would recommend it to any one.
August 21, 2012
Less water useage
This washer uses only the amount of water needed for a particular size load. My clothes come out clean. I use the extra rinse cycle on my towels and they come out so soft without even using fabric softener.
August 21, 2012
I"m not a big GE fan but I do admit I love this washer. Great Price, great features and clean clothes.
August 21, 2012
EXCELLENT PRODUCT ENERGEY SAVER
VERY NICE PRODUCT I LOVE IT EXCELLENT PRODUCT ENERGEY SAVEr CUTE FEATURE
August 14, 2012