I have owned this product for a little over 2 years and it has had 3 service calls in the last year. Now it has decided to not spin which means yet another service call. I am so very disappointed with this product between the service calls and the poor job it does on cleaning the clothes I would not buy another like this ever again. Naturally the warranty has expired and I live so far from a large city that I have to pay extra to get a service person to come out to my house.
July 28, 2013
SO SORRY I BOUGHT THIS WASHER
It looks good is very quiet and has great features but it DOES NOT CLEAN WORTH A DARN. Clothes come out twisted and mangled together and ANYTHING dark comes out with lint twisted into the crevices. I always have to de-lint all dark slacks after the have been washed.
I WISH I HAD NEVER BOUGHT THIS WASHER....but the matching dryer is great.
March 14, 2013
Not a good value
Does not always clean spots off the clothes, They are also very wrinkled at end of load. Many times there are dry patches where water has not reached parts of the cloth. Loads take a long ,,long time. Have had to have repairman twice as the the water sprayer getting clogged causing water to leak onto the floor. WE do have very hard water but I have never had that problem with another washer.
February 14, 2013
For what it is worth, given the bad reviews on here, I have loved this washer! We used it for 2 years before we moved out of our house and now it is in storage until I need it again. I haven't had a single problem with it and I do a fair amount of laundry. My daughter is in cloth diapers and it does a wonderful job getting them and all our clothes clean. No complaints here! Would def recommend this washer! Most likely there are many people out there like me, but only the ones who have a reason to complain come here and voice it.
December 10, 2012
leaks and very loud
very disappointed. very loud, does not clean the clothes, even small loads. Picked model due to tub size, would go back to old agitator model, don't care if it uses more water! very hard to find answers to find out what to do regarding leaking water. unable to get a person on the phone to talk to regarding problems with washer.
October 27, 2012
Terrible - don't purchase
We purchased this washing machine about 3 years ago. The motor has now died and it will cost $400 to repair. When it did work, it was rather loud. I wish we would have gone with a different machine and company. A motor shouldn't die in 3 years of use. Also, they include a fuse in the machine that is pointless.
August 24, 2012
The washer was repaired after a load was off balanced. The washer is better with the center thing than without. The waher will get off balance regardless how clothes are placed. The washer makes a very loud grind noise when washing. I will not buy another GE product unless I get to try it for 6 months. I am very disappointed in this washer.
July 5, 2012
ok washer with some caution!!!
Over good washer with some caution! lots of features, great priced washer over the price machines out there. One thing with this machine you got to READ THE CARE MANUAL and use only HE detergent only and use small amounts, even if have a big load in it ,becuse of water and soap ratio. I was studing how this machine works. the best thing to do is fill the washer with water, up to the point under the infuser. Now add detergent following your load of clothes. Set the fill seting to senser fill. The washing setitng don't matter. Some colthes may have some white residue on them. It can be easly removed with a damp rag with warm water. As for lent do the same thing as the white residue or just throw in the dryer for 10 -20 on low heat , which it will remove it away. (if your a hang it on a line type) Turst me this works! Now I no problems with this waher. Good luck mout there ! I hope this helps..
May 3, 2012