Refrigerator & Freezer - Ice on Freezer Wall

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

 

Causes for ice accumulation on the freezer wall include:

• High humidity

• Heavy door openings

• Warm food load

• Packages resting against the rear wall

• Packages keeping the door open

After correcting these causes the frost accumulation will go away in a few days. If not, please check the following:

• The door gaskets may not be sealing properly or are torn or split.

• • If gaskets need cleaning, see: Refrigerator - Care and Cleaning of Interior and Gasket.

  • If gaskets need to be replaced, see: Refrigerators - Easy to Remove Gaskets

• The fan in the freezer is not running.

 

If the fan is not running or if these suggestions did not help, service will be required. For service, please schedule an appointment with GE Appliances Factory Service.