Water Heaters Product Information, Warranty, Service and Technical Support

Product Information, Warranty, Service and Technical Support

GeoSpring Heat Pump Water Heaters

  • For pre-purchase information visit: GE Appliances GeoSpring Hybrid Electric Water Heater
  • For service and support (product information, warranty, parts, etc.) on the GeoSpring Hybrid Electric Water Heater contact 1-888-443-4394, Monday - Friday from 8:00 AM to 8:00 PM EST.
    • This includes product information (dimensions, operation, how to drain), warranty, service, parts, troubleshooting (leaking, fault codes, noises, filter), complaints, etc.


Standard (Traditional) Electric or Gas Water Heaters

  • GE Appliances no longer sells standard (traditional) electric water heaters or standard gas water heaters.
  • If you have questions about a GE-branded standard (traditional) water heater, previously sold at The Home Depot, contact Rheem at 1-800-431-1549 (M-Sat 8am-10pm EST, Sun 9am-4:30pm).
    • This includes product information (dimensions, operation, how to drain), warranty, service, parts, troubleshooting (pilot light, leaking, noises), complaints, etc.
  • If you purchased an Extended Warranty for your standard (traditional) water heater from The Home Depot, call The Home Depot Extended Warranty Service Center at 1- 877-843-3777.


In Canada contact 1-800-263-8342 for assistance.