Refrigerator - Icemaker Too Much Ice / Overflows Bucket

If your icemaker is making too much ice or overflowing:

  • Be sure the bucket is properly positioned directly under the icemaker.
  • Many refrigerator have a small shelf that sits above the ice bucket. Be sure this is in place.
  • Make sure the feeler arm is not broken. The feeler arm is either a metal rod on the side of the icemaker or a plastic paddle that sits horizontal under the icemaker. If the arm or paddle is broken, the icemaker needs to be replaced. You can order from GE Appliance Parts at 1-800-626-2002 or purchase a GE Appliance part online.
    • The metal arm moves up and down. All the way up is the "off" position.
    • The plastic paddle moves in and out when the icemaker cycles. When the paddle is pushed in under the icemaker, it is in the "off" position.To turn off the icemaker, find the on/off toggle switch or slide switch on the side or front of the icemaker and turn it off.
  • Some refrigerators have a freezer shelf that must be used when installing an icemaker. The purpose of this shelf is to elevate the ice bin. If the shelf is not installed properly, the feeler arm does not correctly judge the level of ice in the bin, causing the ice to overflow.

View a short video about turning off the icemaker:

For bottom mount refrigerators with icemaker in the fresh food section, overflowing is a service issue. The feeler arm is vertical and cannot be seen. If you would like to schedule a service appointment, please contact GE Appliance Service at 1-800-432-2737 or schedule a service appointment online.