Refrigerator - Icemaker Too Much Ice / Ice Overflows Bucket

Icemakers are designed to stop making ice when the ice cube storage bucket is full. If the icemaker is not stopping when the ice cube storage bucket is full and the bucket is overflowing, there are several things you can check in an attempt to remedy the concern:

 

If your icemaker is making too much ice and the ice bucket is overflowing:

• Be sure the bucket is properly positioned directly under the icemaker.

• Many refrigerators have a small shelf that sits above the ice bucket. This is most often found in a Side-by-Side style refrigerator. Be sure this is in place.

• Make sure the feeler arm is not broken. The feeler arm is either a metal rod on the side of the icemaker or a plastic paddle that sits horizontal under the icemaker. If the arm or paddle is broken, the icemaker needs to be replaced. You can order from GE Appliance Parts at 1-800-626-2002 or purchase a GE Appliance part online.

  • The metal arm moves up and down. When the metal arm is pushed all the way up, the icemaker is in the "off" position.

  • The plastic paddle moves in and out when the icemaker cycles. When the paddle is pushed in under the icemaker, it is in the "off" position. To turn off the icemaker, find the on/off toggle switch or slide switch on the side or front of the icemaker and turn it off.

• Some refrigerators have a freezer shelf that must be used when installing an icemaker. The purpose of this shelf is to elevate the ice bin/storage bucket. If the shelf is not installed properly, the feeler arm does not correctly judge the level of ice in the bin which causes the ice to overflow.

 

View a short video about turning off the icemaker:

 

 

For Bottom Freezer refrigerators with an icemaker in the fresh food section, overflowing ice is a service issue. The feeler arm is vertical and cannot be seen. For service, please schedule an appointment with GE Appliances Factory Service.