Refrigerator Icemaker Cubes Won't Drop From Mold

If the ice cubes are stuck in the mold and will not eject, check the following things to see if it is something you can fix yourself or if your refrigerator requires service.

  • Make sure the icemaker is turned on and plugged in.
  • Check the water supply and make sure it is turned on.
  • Check to see if the icemaker is "paused" - is the paddle is in the back position or the wire feeler arm is off (up) position?
  • Piled up ice cubes in the storage bin will cause the ice maker to shut off.  To correct level the cubes in the bin.
  • Make sure ice cube(s) is not stuck in the ice maker.  If there is, turn the icemaker off, remove the cube(s) and turn the icemaker back on.
  • Freezer not cold enough to allow ice to be produced. See Icemaker Not Producing Ice.

Refer to your Owner's Manual/Installation Instructions for specific information or instructions regarding the above. Download your Owner's Manual/Installation Instructions

If these suggestions do not resolve the issue, we recommend service. To schedule a service appointment, please contact GE Appliance Service at 1-800-432-2737 or schedule a service appointment online.