Dryer Drum Does Not Turn

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning. If dryer drum is not tumbling / turning:

  • Make sure dryer is not overloaded. A load of heavy, wet clothes, such as towels or blue jeans, may cause the drive belt to slip. Remove some of the clothing and try again.
  • Make sure the drum does not turn freely (turns counter-clockwise during operation). If it does, the belt may be broken or loose and service will be required.


If you would like to schedule a service appointment, please contact GE Appliance Service at 1-800-432-2737 or schedule a service appointment online.