Gas Range & Cooktop - Burners Will Not Light

If the surface burners on your gas range or cooktop will not work, please follow the troubleshooting directions below before calling service:

1. Turn your burner to the Lite position:

   • If you hear clicking or sparking, go to Step 2.

   • If you do not, check the circuit breaker that provides electricity to the appliance. If the circuit breaker is okay, please schedule an appointment with GE Appliances Factory Service.

2. Clean the burner and electrode:

   • First, remove the burner grate, cap and head. Use a needle or paper clip to poke through the holes on the burner head. Re-assemble and try to light the burner.

   • If the burner still does not light, remove the burner grate, cap and head again. Even if it looks clean, wipe the tip of the electrode with a clean, dry paper towel and PRESS IT DOWN. Re-assemble and try the burner again.

   • Check to see if the burner works. If not, then go to Step 3.

3. Re-assemble - Make sure that each burner top matches its burner bottom. The burner top (cap) will lay flat if put on correctly.

   • Check to see if the burner works. If not, then go to Step 4.

4. If the spark igniter is operating properly but the burner is still not lighting, please schedule a service appointment with GE Appliances Factory Service.