Refrigerator Suggestions - Removing Frost From Freezer

If the doors are opened frequently, left open, or even left slightly ajar, it would not be unusual to see a frost build-up on the shelves, packages, or walls.

Try the following to resolve this problem:

  • Remove any visible frost build-up with a dry towel
  • Turn the control to a warmer setting. Refer to your Owner's Manual. Download a copy of your Owner's Manual
  • Check to ensure the doors close properly.
  • Check the door gasket. If the gasket has cuts/tears/rips it needs to be replaced.
  • Check door alignment. If the doors are uneven, refer to your Installation Instructions. Download a copy of your Installation Instructions
  • Make sure the refrigerator is leveled properly. The doors should close on their own. Refer to your Installation Instructions.

View a short video on how to level the refrigerator: Play Video

If frost continues to form after 24 hours, contact GE Consumer Service at 1-800-432-2737 or schedule a service appointment on-line.