Top-Freezer Refrigerator - Garage-Ready Models Not Cooling

If the refrigerator is running but not cooling at all or is not cold enough, several factors may influence the temperature. We suggest reviewing the following tips prior to scheduling repair service.

 

Diagnosing a Garage-Ready Refrigerator Model That Is Not Cooling

  • Confirm that the surrounding air temperatures have been within 38° to 110° Fahrenheit. Extreme temperatures outside this temperature range will affect cooling, causing the appliance to be less efficient. Below 32° Fahrenheit there is no cooling capability at all. At temperatures exceeding 110° Fahrenheit there is a possibility of the oil overheating and breaking down, thus damaging the compressor or sealed system.

  • Check current refrigerator and freezer internal temperatures by checking food temperatures. Please see our Refrigerator - Measuring Internal Temperatures article.

    • If food temps are normal, the cause may be bulk items recently added or high usage in a warm environment.

    • If food temps are elevated, then inspect where the temperature controls are set.

      • If controls are set to 3 or “Recommended”, try adjusting the controls.

      • If the refrigerator control is set to a colder setting such as 4 or 5, then we recommend scheduling service.

  • Check for frost buildup in the freezer.

    • Frost occurs when warm external air enters the appliance and freezes. Reduce frost from occurring by ensuring the doors close properly and that the gasket is not damaged or loose.

    • If possible, remove food and manually defrost by unplugging the appliance. If frost doesn’t go away after 24 to 48 hours, schedule service.

Repair Service Recommended

If the above items do not fix the issue and you still have a no-cool situation, you may need to schedule service. Please schedule a repair appointment with Bodewell.

 

MAKE SURE YOU LEAVE THE REFRIGERATOR PLUGGED IN UNTIL THE TECHNICIAN ARRIVES. This is to ensure that the symptoms will not disappear.

 

For non-Garage-Ready refrigerators not cooling properly, please see our Refrigerator - Not Cooling Enough article.