Calrod and Quartz Toaster Ovens - Troubleshooting

Should you experience an issue with your GE Appliance Toaster Oven, check the Troubleshooting Chart below:

 

Problem	Solution
The power indicator or display window does not turn on even though it is plugged in.	Ensure that the power cord is properly plugged into a power outlet. Press any button to ensure oven is not in Sleep Mode.
Oven fails to get hot.	There is a problem with the main unit. Call 1-800-GE-Cares (1-800-432-2737) for customer support.
Oven omits a burnt smell.	Ensure that the cooking time is appropriately set and that food is not being overcooked. Fats, oils and sauces that have dripped onto the lower heating elements may cause some smoke or burning smell during oven operation. Ensure that the baking tray, oven rack and drip tray are thoroughly clean before each use.
Heater tubes turn off during cooking,	The heater tubes turn on/off to control temperature. It is not a malfunction.
Smoke comes out.	The fat from food sticking to the heater may cause smoke during cooking, especially when using "Broil". Set a lower temperature if necessary.
H01 or H02 appears on the display window.	These error codes indicate a problem with the toaster oven. Call 1-800-GE-Cares (1-800-432-2737) for customer support.