Opal Ice Maker Dispenser - Defrost Issues

Your Opal Ice Maker Dispenser will defrost when it is needed. When your Opal needs defrosting, it may start to squeak as ice begins to build up around the mechanisms. The defrost cycle is automatic and usually takes about 10 to 20 minutes. This is normal operation.What is not normal is if your Opal Ice Maker Dispenser is going into Defrost mode too frequently, for example, every day, or goes into Defrost but there are no audible sounds indicating that the auger is frozen. If this happens, it is highly likely the air vents are blocked. If airflow is constricted, the machine will not produce ice normally.

Providing Proper Air Clearance

1. Make sure there is a minimum of 3" inches clearance on the back and the sides of the appliance to ensure proper airflow.
2. Check to ensure that the side tank is not blocking either of the side vents. It should be pulled forward, in line with the front of the Ice Maker.

Opal Support

Lastly, if the Opal Ice Maker Dispenser has the clearance it needs but is defrosting too often or stuck in Defrost for more than an hour, contact Opal Support at myopalservice.com 866-907-6718, M-F 8-8 EST.