GE Profile™ UltraFast Combo Washer/Dryer - Will Not Start or Run

If your GE Profile™ UltraFast Combo will not , don't worry. Before considering calling for service, below are a few things you can check yourself.

 

New Installation

  • Automatic Self System Check - The first time the Combo is plugged in, there will be automatic checks that occur for up to 20 seconds. You won't be able to use your Combo during this time.
  • Protective Film on Display - The display panel has a protective film (sticker) on the screen that is peeled off when it is installed. If the film is not removed, it could keep the touchscreen from responding. Gently peel back a corner of the film and pull slowly across until it has been removed.

No Power to Combo

  • Plug/Outlet - Check to make sure the Combo is plugged into a working outlet. It should be on its own dedicated grounded 15 or 20 amp circuit breaker or time-delay fuse.
  • Circuit Breaker - Make sure the circuit breaker in your home's electrical box has not tripped.

Has Power But Not Running

  • Control Lock - You can lock the controls to keep selections from accidentally being made when the Combo isn't in use. If the control buttons and display are unresponsive and only beeps , make sure the control lock hasn't been set.
    • To lock or unlock the Combo controls, press and hold the Extra Rinse button for 3 seconds. This acts as the control lockout. When you lock or unlock the controls, you'll hear a sound, and the control lock icon will light up on the display. You will be able to use the Power button when the Control Lock is active.
    • For more information, see the GE Profile™ Combo Washer/Dryer Control Lock Set Up video below:
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Support

If you find that the Combo is still not running, try unplugging it for 30 seconds as a reset. If this doesn't help, then the next step is to contact a service technician for diagnosis and repair. You can schedule an appointment at Bodewell.