Microwave - Cavity Repair Needed Due to Arcing, Chipping, Peeling or Scorching

Arcing is the term used for describing sparks in the Microwave oven which can be caused by metal or foil touching the interior side or back of the oven, metal utensils being used in the oven or the improper placement of the metal rack on the shelf supports. Please read the Owner's Manual for important safety instructions when using your Microwave. Arcing can severely damage the Microwave interior.

Hole in the Microwave Interior

• In the event of a hole in the microwave’s cavity wall, the damage is non-repairable and you should discontinue use of the product. Arcing may cause a hole to occur and, subsequently, additional arcing may occur when the microwave is used. If there is a hole in the microwave interior, we recommend that the microwave be replaced.
• Minor chips to the surface coating on the microwave's interior cavity will not affect the product's performance.

Interior Coating or Paint Flaking or Peeling

If the coating is actively flaking or paint is peeling anywhere inside the oven cavity (including under the turntable) discontinue the use of the Microwave and replace it. The Microwave is not repairable.

• The cavity coating in our Microwave ovens is selected to be safely used as a food-contact surface and meets our and applicable government requirements for such use.
• No lead or other toxic materials are added to the cavity coating material used in our Microwave ovens.
• The inadvertent ingestion of small amounts of peeling coating does not create a health risk.

We do not have an approved repair method for chips, burns or scratches to the interior coating.

Additional Appliance Questions

If you are considering the repair of an appliance, or the purchase of a new appliance, we are here to support you. Please reach out to us for help with every appliance decision.