Some water (standing water), usually one to two cups, remaining in the bottom of the Dishwasher tub is normal. If dirty water is building up over time in the bottom of the Dishwasher and your installation does not have an air gap, make sure you have a high drain loop.
Preventing Water Backflow from the Sink Into the Dishwasher
A high drain loop is created when the drain hose is installed with a loop that is a minimum of 32 inches above the floor.
This is accomplished by attaching the drain hose to the underside of the countertop. Without a high drain loop or air gap, dirty water from the sink can flow into the Dishwasher.
The Dishwasher drain hose should be connected to the house drain either directly or through an air gap. Do not plumb other devices into the Dishwasher drain hose.
View a Video About the High Drain Loop
Video - Dishwasher Will Not Drain - High Drain Loop Installation
Note: Video may not appear if Advertising cookies are blocked. Re-enable Advertising Cookies to view videos or visit our GE Appliances Video Gallery for product, maintenance, and support videos by appliance.
Additional Appliance Needs
From repairs to replacements, it is our privilege to help you make the best decision every time! Please reach out to us for expert assistance with every appliance need.
Providing your zip code will allow us to ensure our products are available in your area.
We use cookies and similar technologies, some of which are provided by third parties. Some cookies enable us and these third parties to collect browsing and activity information and track your interactions on this website. We and these third parties use cookies and the information collected via cookies to enable certain website features and functionality, analyze and improve website performance, personalize user experiences, and reach you with more relevant content and ads. Details of each of the cookies used are available by clicking Cookie Settings where you can at any time opt in or out of all non-essential cookies. By clicking Accept Cookies or closing this dialogue you are agreeing to all cookies we use. If you de-select cookies, some features of our site may not function properly. To learn more, visit ourcookie notice.
Cookie Settings
Your Privacy Choices
Essential Cookies
Functional Cookies
Advertising Cookies
Your Privacy Choices
This website uses cookies and similar technologies, some of which are provided by third parties. Some cookies enable us and these third parties to collect browsing and activity information and track your interactions on this website. We and these third parties use cookies and the information collected via cookies to enable certain website features and functionality, analyze and improve website performance, personalize user experiences, and reach you with more relevant content and ads. Click on the headings below to find out more about the different categories of cookies we use. For each category you can also click Cookie Details to review a list of these first party and third-party cookies. Essential cookies are necessary for our website operates properly and cannot be turned off. You can turn off other categories of cookies by using the toggle button for each category and then click the Confirm My Choices button. Please note that your preferences are browser-specific. So, if you come back to this site from a different device or use a different browser on the same device, you will need to adjust your cookie preferences for that browser and device. Blocking some types of cookies may impact your experience on the site and the services we are able to offer. For more information about how we use cookies you can read our Cookie Notice.
Essential Cookies
Always Active
These are Cookies that are required for the operation of our website and so cannot be turned off. They include, for example, cookies that enable you to log into secure areas of our website and log in to your account and or fill out forms. These cookies do not store any personally identifiable information.
Functional Cookies
These Cookies are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region). If you do not allow these cookies, then some features of our site may not function properly.
Advertising Cookies
These cookies may be set through our site by us or by our advertising partners. They may be used to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, then some features of our site, such as videos, may not function properly.
Analytics Cookies
label
These allow us to recognize and count the number of visitors and to see how visitors move around our websites when they are using it. This helps us to improve the way our websites work, for example, by ensuring that users are finding what they are looking for easily.
Session Replay Cookies
label
Session replay technology employs third-party software code to record users’ interactions with our site in a manner that allows us to watch video replays of those user sessions. The replays include users’ clicks, mobile app touches, mouse movements, scrolls, and keystrokes/key touches during those sessions. These replays help us diagnose usability problems and identify areas for improvement.