Upright & Chest Freezer - Not Working

If your upright or chest freezer does not cool and the control lights are working, there are several possible causes:

  • The temperature control could be turned to OFF.

  • The temperature control or the defrost control (if the model is frost free) could be broken.

  • There could be a defect in the relay or the guardette.

  • Open internal wiring could cause the problem.

  • The compressor could be inoperative.

If the freezer is not cooling or is not cold enough and service is needed, please schedule a repair appointment with GE Appliances Factory Service.