Top Load Washer - Will Not Agitate (HydroWave Models)

Select Top Load washers feature a HydroWave™ Wash System. This system is not currently featured as an integral part of a Top Load washer.

Diagnosing a HydroWave™ Washer That Will Not Agitate

Washers with HydroWave™ have a softer and quieter agitation. You might not even know when it is operating. Please review the following suggestions if you are concerned about the agitation of your HydroWave™ washer.

Not Agitating

• Ensure the machine is plugged into a working outlet.

• The washer will not agitate with the lid open.

• The machine will not agitate until the water stops filling.

Doesn’t Agitate When Water Shuts Off

• It takes about 20 to 30 seconds for the machine to sense the load and engage the drive system after the water has stopped filling.

Doesn’t Agitate When the Lid Is Closed

• If the Start/Stop button is pushed or the timer knob is pushed to stop a cycle, this may appear as a delayed response after turning the washer back on.

• The washer has to sense the load and engage the drive system before going into agitation approximately 1 minute after restarting the washer.

• Try lifting the lid to stop the cycle instead of pushing Start/Stop to avoid the delayed start response.

Agitation Test

• Open the lid and place a new article of clothing in the washer and note its position.

• Close the lid. Let the washer run for a minute or two and open the lid. If the agitator is working properly, the article of clothing should have moved around in the wash.

View a short video about resetting your washer motor for agitation.

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