Dryer Will Not Run or Start

If the dryer will not start there are a few things you can check to see if you are able to correct the situation. 

 

If your dryer will not run or start, check the following:

  1. Make sure the dryer plug is pushed completely into the wall outlet.

  2. Check that the dryer door is closed tightly.

  3. Make sure that the cycle selection button is positioned on the desired temperature, fabric, and drying time.

  4. Ensure that the START button has been depressed completely.

  5. Open the dryer door and inspect the condition of the door switch. If the door switch is scorched or pushed in, this may cause the dryer not to operate.

  6. Check to be sure that house circuit breakers / fuses are operational. The dryer should be on a separate circuit.

  7. On some models (2019 & newer), the dryer may need its "personality" settings selected.  When this happens, the dryer may not turn on or tumble and a "1" or "2" appears in the display.  Pressing the START button toggles between valid personalities (1 or 2).  To set the display to the correct personality:
    • Select "1" for Electric dryers
    • Select "2" for Gas dryers
  8. Electric models only:
    • Inspect the power cord at back of the dryer for a broken, burned, or loose connection. Reconnect if necessary.

    • Check the terminal block. If wires and/or terminal connections are burned, broken, or frayed, replacement of both will be necessary.

    • The dryer's Installation Instructions will have information about the terminal block and power cord connection. Download a copy of the Installation Instructions

 

If a problem persists, please schedule a service appointment with GE Appliances Factory Service.