Dryer - Will Not Run or Start

There is nothing worse than putting a load of freshly washed, wet clothes into the dryer and the dryer does not start. We understand the frustration and are here to help. If your dryer will not start, there are a several things you can check to see if you are able to correct the situation without the need for a repair.

Dryer Will Not Run or Start

  1. Make sure the dryer plug is pushed completely into the wall outlet.
  2. Check that the dryer door is closed tightly.
  3. Make sure that the cycle selection button is positioned on the desired temperature, fabric and drying time.
  4. Ensure that the START button has been depressed completely.
  5. Open the dryer door and inspect the condition of the door switch. If the door switch is scorched or pushed in, this may cause the dryer not to operate.
  6. Check to be sure that your house circuit breakers / fuses are operational. The dryer should be on a separate/dedicated circuit.
  7. On some models (2019 and newer), the dryer may need its "personality" settings selected. When this happens, the dryer may not turn on or tumble and a "1" or "2" appears in the display. Pressing the START button toggles between valid personalities (1 or 2). To set the display to the correct personality:
    • Select "1" for Electric dryers.
    • Select "2" for Gas dryers.
  8. Electric models only:
    • Inspect the power cord at the back of the dryer for a broken, burned or loose connection. Reconnect the cord, if necessary.
    • Check the terminal block. If wires and/or terminal connections are burned, broken or frayed, replacement of both will be necessary.
    • The dryer's Installation Instructions will have model specific information about the terminal block and power cord connection.

Repair Required

If the tips provided above do not remedy the concern, please schedule a repair appointment with GE Appliances Factory Service.