Wal-Mart Microwave One Year Limited Warranty

Microwaves purchased at Wal-Mart have a one year limited "return to vendor" (RTV) warranty. This product is warranted by against failure due to a defect in materials or workmanship for a period of one year from the date of original purchase. Proof of the original purchased date is needed to make a warranty claim.

Steps to Make a Warranty Claim:

  1. Properly pack your unit. We recommend using the original carton and packing materials.
  2. Include in the package a copy of the sales receipt or other evidence of date of original purchase. Also print your name and address and a description of the defect
  3. Return the product to the retail location where it was purchased.

A new or reconditioned unit will be provided. The exchange unit is warranted for the remainder of your product's original one year warranty period.

Note: The Owner's Manual for model JES1460DS states it has a one year limited parts and labor warranty. This model is sold at several retailers; if the model is purchased at WalMart, it has a one year limited "return to vendor" warranty.

If you have problems returning the microwave to the Wal-Mart from which it was purchased, contact Walmart Customer Service at 1(800)WALMART or 1(800)925-6278. You should attempt to return the unit prior to calling the above number.


What Your Warranty Does Not Cover:

  • Customer instruction. This instruction manual provides information regarding operating instructions and user controls. Improper installation.
  • Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially.
  • Replacement of house fuses or resetting of circuit breakers.
  • Damage to the product caused by accident, fire, floods or acts of God.
  • Incidental or consequential damage to personal property caused by possible defects with this appliance.


This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state's Attorney General.

Exclusion of implied warranties: Except where prohibited or restricted by law, there are no warranties, whether express, oral or statutory which extend beyond the description on the face hereof, including specifically the implied warranties of merchantability or fitness for a particular purpose.