Dishwasher - Timer Knob Will Not Advance

To minimize the possibility of electric shock, unplug the appliance from the power supply before attempting any maintenance or cleaning or turn the house circuit breakers/fuses to the off position.Some Dishwasher models have a Timer knob or dial. This is a mechanical Timer and when the dishwasher is started the Timer knob or dial should advance automatically. Listed below are suggestions to help remedy a concern with the Timer not advancing properly.

Resolving the Concern With a Timer Knob That Will Not Advance

If the Timer dial or knob cannot be advanced manually and appears to be stuck, please try the following resolutions before scheduling a repair appointment.

• This is often caused by objects that prevent the detergent cup from opening, which in turn, affects the Timer operation.
• • Check for items in the racks that may be blocking the detergent cup.
  • Make sure the detergent cup is fully closed at the start of a cycle and fully opened at the end of a cycle.
  • The detergent cup should be fully open between the main wash and final rinse. If it is in any other position, try to open or close the cup while at the same time rotating the Timer knob or dial. This should free it up.
• This can be caused by a sticky substance between the Timer knob or dial and the control panel.
• • Sticky substances such as orange juice that get between the Timer knob and the front of the control panel could bond the Timer knob to the control panel.
  • This problem can be solved by gently pulling the knob away from the control panel and cleaning behind the knob with a damp cloth. Do not use excessive force.
  • If the knob cannot be pulled away from the control panel, service may be required.

Repair Service Recommended

If the above suggestions do not resolve the situation, service may be needed. If you would like to schedule a repair appointment, you can schedule a repair with GE Appliances Factory Service.