Dishwasher Door Will Not Latch

To minimize the possibility of electric shock, unplug the appliance from the power supply before attempting any maintenance or cleaning, or turn the house circuit breakers/fuses to the off position.

If the dishwasher door will not latch on a new installation:

  • Close the door and check both sides and the top of the door.
  • If the door is hitting the cabinets or screws under the counter, contact your installer to correct or consult your Installation Instructions.
  • On new dishwashers it may be necessary to push-in on the top center of the control panel while latching the door because the gasket is still stiff.
    • New gaskets may not yet have had an opportunity to seat properly.
    • Up to ten dishwasher cycles may be required for wash heat to help mold and seat the gasket. The gasket will become more pliable after a few uses.

If the dishwasher door will not latch on a new or existing installation:

  • Check your rack loading. Be sure all items are within the racks and do not stick out beyond the front or back of the dishwasher racks.
  • Also, check to be sure items do not fall through the lower rack. Items sticking through the lower rack may prevent the lower rack from rolling completely into the dishwasher and may also prevent rotation of the spray arm below the rack.
  • Make sure nothing, such as silverware, or other small items, obstructs the closing of the door.
  • On GDF/GDT/PDT/CDT/DDT/ZDT dishwasher models with adjustable racks, make sure the upper rack is in the correct position. The rack is adjustable up or down 2" but should not be raised or lowered on one side only. This prevents the door from closing all the way.