Refrigerator - Slow Ice Production

There are various factors that influence the speed at which an icemaker produces ice. If all the ice was used, it may take a little time to replenish the supply. However, if your icemaker is producing ice too slowly, the problem is likely caused by one of the following. Checking the following things may resolve the concern without the need for a repair.
 

Clogged Water Filter

  • On Refrigerator models with a water filter, a clogged water filter will restrict water flow to the icemaker. Replace the filter and allow the icemaker to go through several cycles. The new filter will improve the water flow compared to a clogged filter.
  • Replacement filters can be ordered from our GE Appliances Parts & Accessories website.

Freezer Temperature Too Warm

  • The icemaker must be at a temperature of 15 degrees Fahrenheit or lower to produce ice.
  • The normal recommended freezer temperature setting is 0 degrees Fahrenheit.

Low Food Load

  • Very little food or no food in the fresh food or freezer sections may slow down the production of ice. A greater food load in the Refrigerator allows temperatures to remain more stable.
  • If the fresh food and freezer compartments are less than 1/2 full, plastic gallon jugs of water may be placed in the refrigerator compartment to assist in maintaining the proper temperature and run time. A few bags of ice or plastic gallon jugs of water (not too full, as the water expands when it freezes) may be placed in the freezer. Cold items help maintain a cold internal temperature.

Small Cubes / Restriction in Water Line

  • Slow or low ice production can be a result of small ice cubes. It requires more cubes to fill the bucket.
  • A restriction in the water supply line may cause less water to get to the icemaker. A restriction in the water supply line is generally a plumbing issue, not an issue with the icemaker or Refrigerator.
    • If a self-piercing saddle valve has been used on the water supply line to the Refrigerator, turn the saddle valve all the way in and then back out again. The intent is for the saddle valve to pierce the hole again which may clear the restriction.
    • If you are using a self-piercing saddle valve, we recommend changing it to one that is not self-piercing. Self-piercing valves do not always provide a proper opening for water to pass through.
    • Saddle valves that require drilling a 1/4" hole in the pipe are the best to use and can be purchased at local hardware or plumbing supply stores.
  • A restriction in the water valve on the Refrigerator. A service person should be contacted to resolve this issue.

Additional Support

If none of the tips provided above resolved the concern, service may be necessary. For service, please schedule a repair appointment with GE Appliances Factory Service.
 
Please reach out to us for help with every appliance decision. Whether you want to repair an appliance or replace it, we can guide you along the way.