Gas Range & Cooktop - Common Causes for Slow Ignition, No Ignition or Clicking on Surface Burners
Gas surface burners are often slow to light or will not light at all because the burner or burners are wet or dirty, the electrode is not seated properly or the burner head and cap are not matched up properly. You can check the following if the appliance has power but the burners are not lighting.
Dirty or Wet Burners
Most ignition-related issues are because the burner head gets clogged after cleaning or after spillovers. If the cooktop or burners were recently cleaned, there could be moisture in the burner head ignition port (hole) and flame ports. The burner will continuously click and will not ignite until the ports are clear and the burner dries out.
Before cleaning, disconnect power to the range or cooktop. After cleaning the burner heads and caps, shake out excess water and let them dry out thoroughly by air drying or by setting them in a warm oven for 30 minutes. Once dry, replace the burner heads and caps to their correct position, plug in the appliance and try lighting the burners again. It can take up to 10 or 12 clicks to ignite a burner.
View a Short Video about Cleaning Open Cooktop Burners
Video - Range Burner Not Working - Open Cooktop Burners
Note: Video may not appear if Advertising cookies are blocked. Re-enable Advertising Cookies to view videos or visit our GE Appliances Video Gallery for product, maintenance, and support videos by appliance.
View a Short Video about Cleaning Sealed Cooktop Burners (Type 1)
Video - Range Burner Not Working - Sealed Burners
Note: Video may not appear if Advertising cookies are blocked. Re-enable Advertising Cookies to view videos or visit our GE Appliances Video Gallery for product, maintenance, and support videos by appliance.
View a Short Video about Cleaning Sealed Cooktop Burners (Type 2)
Video - Range Burner Not Working - Mabe Burners
Note: Video may not appear if Advertising cookies are blocked. Re-enable Advertising Cookies to view videos or visit our GE Appliances Video Gallery for product, maintenance, and support videos by appliance.
First, make sure all of the burners are off and are cool. Remove the grates, burner caps and heads to see the white ceramic electrode. If the electrode is not sitting flush with the cooktop, take your thumb and index finger and press down on the electrode using a twisting (clockwise) motion until the electrode sits flush with the cooktop.
Burner Cap and/or Burner Head in the Wrong Position
Make sure that each burner head is placed in the correct position on the cooktop. Also, make sure the burner cap matches its burner head. The burner cap will lay flat and fit securely if put on correctly.
Additional Support
If these tips do not help or the igniters do not click when the burners are turned on, service will be needed. For service, please schedule a repair appointment with Bodewell.
Providing your zip code will allow us to ensure our products are available in your area.
We use cookies and similar technologies, some of which are provided by third parties. Some cookies enable us and these third parties to collect browsing and activity information and track your interactions on this website. We and these third parties use cookies and the information collected via cookies to enable certain website features and functionality, analyze and improve website performance, personalize user experiences, and reach you with more relevant content and ads. Details of each of the cookies used are available by clicking Cookie Settings where you can at any time opt in or out of all non-essential cookies. By clicking Accept Cookies or closing this dialogue you are agreeing to all cookies we use. If you de-select cookies, some features of our site may not function properly. To learn more, visit ourcookie notice.
Cookie Settings
Your Privacy Choices
Essential Cookies
Functional Cookies
Advertising Cookies
Your Privacy Choices
This website uses cookies and similar technologies, some of which are provided by third parties. Some cookies enable us and these third parties to collect browsing and activity information and track your interactions on this website. We and these third parties use cookies and the information collected via cookies to enable certain website features and functionality, analyze and improve website performance, personalize user experiences, and reach you with more relevant content and ads. Click on the headings below to find out more about the different categories of cookies we use. For each category you can also click Cookie Details to review a list of these first party and third-party cookies. Essential cookies are necessary for our website operates properly and cannot be turned off. You can turn off other categories of cookies by using the toggle button for each category and then click the Confirm My Choices button. Please note that your preferences are browser-specific. So, if you come back to this site from a different device or use a different browser on the same device, you will need to adjust your cookie preferences for that browser and device. Blocking some types of cookies may impact your experience on the site and the services we are able to offer. For more information about how we use cookies you can read our Cookie Notice.
Essential Cookies
Always Active
These are Cookies that are required for the operation of our website and so cannot be turned off. They include, for example, cookies that enable you to log into secure areas of our website and log in to your account and or fill out forms. These cookies do not store any personally identifiable information.
Functional Cookies
These Cookies are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region). If you do not allow these cookies, then some features of our site may not function properly.
Advertising Cookies
These cookies may be set through our site by us or by our advertising partners. They may be used to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, then some features of our site, such as videos, may not function properly.
Analytics Cookies
label
These allow us to recognize and count the number of visitors and to see how visitors move around our websites when they are using it. This helps us to improve the way our websites work, for example, by ensuring that users are finding what they are looking for easily.
Session Replay Cookies
label
Session replay technology employs third-party software code to record users’ interactions with our site in a manner that allows us to watch video replays of those user sessions. The replays include users’ clicks, mobile app touches, mouse movements, scrolls, and keystrokes/key touches during those sessions. These replays help us diagnose usability problems and identify areas for improvement.