Refrigerator - Moisture on the Exterior
If you notice moisture on the exterior of your Refrigerator, there are some things you can check to see if you can resolve this without the need for service.
Diagnosing Moisture Formation on the Exterior of a Refrigerator
Energy Saver Feature
Some Refrigerator models offer an Energy Saver feature. This feature is directly related to controlling moisture formation on the exterior of a Refrigerator.
A switch controls anti-sweat heaters that are around the Freezer section walls or between the Fresh Food doors. These heaters are designed to prevent moisture from forming on your cabinet exterior and between the doors.
The Energy Saver feature gives you the option of turning your heaters off to reduce energy cost. When the Energy Saver is turned On, the heaters are turned Off. You may opt to turn this feature On during less humid times of the year when condensation is less likely to form on the exterior of the appliance.
Experiencing Moisture Between the Refrigerator Doors
Check the Fresh Food and Freezer doors for splits or tears in the gasket. Gaps in the gaskets can also cause a moisture issue. Moisture on or around the case could be a result of improper air clearances between the sides or top of the Refrigerator and adjacent cabinets.
Check to see if your Refrigerator has an Energy Saver feature. If your Refrigerator has an Energy Saver feature, wipe the exterior surface dry and turn the Energy Saver off or select "Set Here If Moisture Appears On Exterior." Turning the Energy Saver feature off will increase the electricity used; however, the heaters will now be used help minimize moisture around the doors.
- Note: Some models have a mechanical on/off switch and other models have an electronic touch pad to turn the Energy Saver feature on and off.
View a Short Video About the Energy Saver Feature
Video - Refrigerator Energy Saver Feature
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Repair Service Required
If the moisture is toward the back of the case and you have proper air clearance around the fridge, service may be needed. For service, please schedule a repair appointment with Bodewell.