Refrigerator - Moisture on the Exterior
If you notice moisture on the exterior of your refrigerator, there are some things you can check to see if you can resolve this without the need for service.
On models with an Energy Saver feature:
A switch controls anti-sweat heaters that are around the freezer section walls or between the fresh food doors. These heaters are designed to prevent moisture from forming on your cabinet exterior and between the doors.
The Energy Saver feature gives you the option of turning your heaters off to reduce energy cost.
If you are experiencing moisture between your refrigerator doors:
Check your fresh food and freezer doors for splits or tears in the gasket. Gaps in the gaskets can also cause a moisture issue. Moisture on or around the case could be a result of improper air clearances between the sides or top of the refrigerator and adjacent cabinets.
Check to see if your refrigerator has an Energy Saver feature. If your refrigerator has an Energy Saver feature, wipe the exterior surface dry and turn the Energy Saver off or select "Set Here If Moisture Appears On Exterior." Turning the Energy Saver feature off will increase the electricity used; however, the heaters will now be used help minimize moisture around the doors.
To view a short video about the Energy Saver switch:
If the moisture is toward the back of the case and you have proper air clearance around the fridge, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.