Refrigerator - Moisture on the Exterior

On models with an Energy Saver feature:

  • A switch controls anti-sweat heaters that are around the freezer section walls or between the fresh food doors. These heaters are designed to prevent moisture from forming on your cabinet exterior and between the doors.
  • The Energy Saver feature gives you the option of turning your heaters off to cut some energy cost. 

If you are experiencing moisture between your refrigerator doors:

  • Check your fresh food and freezer doors for splits in the gasket. Gaps in the gaskets can also cause a moisture issue. Moisture on/around case: Moisture could be a result of improper clearances between the sides or top of the refrigerator and adjacent cabinets. 

  • Check to see if your refrigerator has an Energy Saver feature. If your refrigerator has an Energy Saver feature, wipe the surface dry and turn the Energy Saver off or select "Set Here If Moisture Appears On Exterior." Turning the Energy Saver feature off will increase the electricity used; however, the heaters will now be used help minimize moisture around the doors.

To view a short video about the Energy Saver switch: 


If the moisture is toward the back of the case and you have proper air clearance, service may be needed. For service, please schedule an appointment with GE Appliances Factory Service.