Parts - Return Policy and Return/Credit Status

Parts and Accessories Return Policy:

Parts and accessories may be returned for credit up to 90 days from the date the part or accessory was shipped to you from our warehouse. Returns need at least one billing cycle (30 days) to be processed before your account can be credited.

• 30 Day Return Policy Items may be returned within 30 days from the date they were shipped from our warehouse without a restocking fee.
• 31-90 Day Return Policy Items may be returned within 31-90 days from the date they were shipped from our warehouse. A $15 restocking fee will be charged.
• Over 90 Day Return Policy Items that were shipped more than 90 days ago cannot be returned.

For more details, visit: Return Policy.

 

Parts and Accessories Return/Credit Status

Returns must have an RMA to be processed in our warehouse. Once we receive your return, it takes up to one billing cycle (30 days) to be processed and the credit applied back to your account. If you have not received your refund after 30 days, please contact 800-477-6186 for assistance Monday – Friday 9 am to 6 pm Eastern Time.

 

To check the status of your return, please click: Parts Orders and Returns Status.

 

Note: Orders refused at delivery (Return to Sender) will result in additional processing time and could delay your refund.

 

If you have questions about your return or credit, please call 1-877-959-8688 for assistance Monday – Friday 9 am – 7pm Eastern Time and Saturday 8:30 – 5 pm ET.