Dishwasher - Leaks or Floods Underneath

The following are the most common causes for leaking or flooding from underneath a dishwasher. Please consider these troubleshooting tips prior to scheduling repair service.

Diagnosing Leaking or Flooding From Underneath a Dishwasher

Suds Are Present Inside the Tub

• Turn off the dishwasher and allow the suds to dissipate. This may take several hours. Make sure any initial water is pumped out of the tub.

• Using the wrong type or too much detergent can cause oversudsing. Suds can push water out of the tub causing a leak or flooding condition. Only detergent specifically designed for automatic dishwashers such should be used.

• View a short video about the proper detergent to use:

• Video - Dishwasher Tip: Do Not Use Hand Soap

   

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  • Spills of liquid rinse aid can cause sudsing and water leaks. If rinse aid is spilled while filling, clean immediately with a damp cloth. Leaks could also occur when using a solid rinse aid because it is dispensed throughout the entire cycle instead of when it is needed in the final rinse. If you have a water softener and get sudsing, discontinue use of a rinse aid.

Not Draining

• If the water is not draining and there are no suds present, or water is leaking from the air gap on the sink, there may be a plumbing issue.

• For any water coming from under the dishwasher not attributed to a plumbing problem, GE Appliances recommends contacting service.

Repair Service Required

If the above suggestions do not resolve the issue, service may be needed. For service, please schedule a repair appointment with Bodewell.