Dishwasher - Racks Roll In or Out On Their Own

The racks in a Dishwasher should not roll in and out on their own. If this is happening with your Dishwasher, the solutions provided below may help to eliminate the situation.

Diagnosing Dishwasher Racks That Roll In and Out on Their Own

The Dishwasher door should lay flat when the door is open. If the lower rack rolls in because the door is not lying flat, then the door springs need to be adjusted. The installer should have adjusted the springs properly when the Dishwasher was installed. The Installation Instructions will provide directions, or contact the installer to adjust the springs.

If the Dishwasher door stays fully open and the racks in the Dishwasher roll in or out by themselves, the Dishwasher is not level. The leveling legs should have been adjusted during installation to ensure the Dishwasher is level, front-to-back and left-to-right. The Installation Instructions will provide directions, or contact the installer to level the appliance.

Additional Support

Consult the Installation Instructions for the specific model you own for information regarding door adjustment and leveling.

Should the information provided above not resolve the concern with your Dishwasher, we recommend that you contact service. For service, please schedule a repair appointment with Bodewell.