Refrigerator - Frost in Freezer

If the doors are opened frequently, left open, or even left slightly ajar, it would not be unusual to see a frost build-up on the shelves, packages, or walls.

 

Try the following to resolve this issue:

 

• Remove any visible frost build-up with a dry towel.
• Turn the control to a warmer setting. Refer to your Owner's Manual. 
• Check to ensure the doors close properly.
• Check the door gasket. If the gasket has cuts/tears/rips it needs to be replaced.
• Check door alignment. If the doors are uneven, refer to your Installation Instructions. 
• Make sure the refrigerator is leveled properly. The doors should close on their own. Refer to your Installation Instructions. 

 

 

View a short video on how to level the refrigerator:

 

 

If frost continues to form after 24 hours, please schedule an appointment with GE Appliances Factory Service.