SxS Refrigerator Too Cold, Freezing Food

If foods like fruits and vegetables in the refrigerator are freezing, it can be caused by several factors:

Control Settings

  • First, check the controls. They should be set at "C" and "5" or "5" and "5". The proper fresh food temperature is between 38 and 42 degrees Fahrenheit. The freezer should be between 0 and 8 degrees Fahrenheit.
  • View information on adjusting refrigerator temperature controls: Refrigerator Adjusting Temperature Controls

Food Placement

  • If food in the bottom of the refrigerator is freezing, this could be caused by a refrigerator not having enough food to absorb the cold air.
  • If food in the door is freezing, move the door bins up or down so they are one notch away from freezer vents. The fresh food control should be at the normal setting of 5.
  • If food is freezing in the produce (fruits and vegetables) or meat pan, it may be that the temperature controls are set too cold. Since cold air naturally falls, the pans can get too cold if the refrigerator is not running long enough to maintain good air circulation. Adjust both controls warmer one setting or degree.
  • Cold air coming into the fresh food section originates in the freezer. On many models the damper (air vent) is on the left side wall, which can be the coldest spot in the fresh food area. Avoid placing delicate items that freeze easily on this side of the top shelf.
  • View general information on refrigerator cold spots:

If none of these steps corrects the temperature, service may be required. For service, please schedule an appointment with GE Appliances Factory Service.