Water Softener - Connected to Hot Water

You should never locate a water softener where freezing temperatures occur. Also, never attempt to treat water that is over 120º Fahrenheit. Freezing temperatures or hot water damage voids the warranty on a water softener.

Connecting a Water Softener to a Hot Water Supply

Do not run hot water through a water softener. Install a water softener between the water inlet and your hot water heater.

Note: Incoming water temperatures on a water softener must always be less than 120 degrees Fahrenheit.

Additional Support

Should you have additional questions regarding your reverse osmosis system, you can reach out to our Innovations Team directly at 1-800-952-5039 (option 1) from 8:00 AM to 6:00 PM, EST, Monday through Friday.