GeoSpring Heat Pump Water Heater - Service and Support

The appropriate service and support contact information for a GeoSpring™ Water Heater depends upon the date of manufacture.

Service and Support for a GeoSpring Heat Pump Water Heater

For service and support on the GE branded GeoSpring™ Hybrid Electric Water Heater (manufactured between 2012 - December 2016), contact 1-888-443-4394, Monday - Friday from 8:00 AM to 8:00 PM EST.

For assistance with your GE Profile™ GEOSPRING™ (manufactured June 2025 - current), contact your local installer, plumbing contractor, or call GE Appliances Service and Support at 1-800-943-8186.

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