Dryer - Things To Check For A Venting Issue

The following list has some things that can be checked to see if you have a venting issue as well as done for periodic maintenance to get the best operation from your dryer.


Proper airflow is very important to the operation of the dryer:

  • Inspect the vent coming off the back of the dryer. Check to ensure that the vent hose has not kinked or collapsed. The vent should be rigid metal or flexible metal only. DO NOT use plastic flexible ducting. Plastic flexible vent hoses may collapse more easily, reducing air flow and possibly collecting water.

    • If the dryer cannot rid itself of the excess heat and humidity it will build up inside the dryer drum. This type of build up may cause the dryer to be hot to the touch, sweat, and may increase the drying times.

  • Clean the vent regularly by either vacuuming it or cleaning it with an appliance brush.

  • For best operation use a 4" wall cap on the outside of your home. Check the outside wall cap for any obstructions. Snow or ice should not be allowed to accumulate around the outside wall cap. If there is not a strong airflow at the wall cap, it is typically an indication that the duct is obstructed and should be cleared or improved. Local duct cleaning services can perform this service.

  • Check the Installation Instructions to be sure of the proper number of elbows and the correct length of venting allowed for your dryer. If these restrictions are not followed, it could cause water to condense around the door opening and on the door.

  • For more information about dryer venting, visit: Dryer - Installation Information for Exhaust Ducting.

  • Learn how to replace the duct on your GE Appliances dryer by viewing the following video:



Location can affect dryer performance:

  • The dryer should be used in a heated location. Using the dryer in an unheated location, particularly in the cooler months, can cause condensation or sweating. This can also affect drying cycle times.

  • Make sure the dryer is on a flat surface and has been leveled properly. For leveling assistance, consult your Installation Instructions.

  • Clothing or other items should not be placed on the floor in front of the dryer. Air is drawn in at floor level along the front of the dryer.


Always use the proper heat setting for the fabric being dried:

  • Load size and fabric type can affect how quickly the load dries. For example, for loads like towels, using a high heat and a "More Dry" setting will allow the load to dry more effectively.


Test the dryer's performance (Electric models only):

  • Disconnect the vent from the back of the dryer and run a load or two. If the symptoms continue there may be a service issue with the dryer. If the symptoms go away, it is likely that there is a venting problem.

  • Caution: Do not operate a gas dryer without the vent. It is possible that carbon monoxide fumes could enter the room from the dryer.


For service, please schedule an appointment with GE Appliances Factory Service.