Things To Check For A Dryer Venting Issue

The following suggestions are some things that can be performed for periodic maintenance to get the best operation from the dryer. 

Proper airflow is very important to the operation of the dryer.

  • Inspect the vent coming off the back of the dryer. Check to ensure that the vent hose has not kinked or collapsed. The vent should be rigid metal or flexible metal only. DO NOT use plastic flexible ducting. Plastic vent hose collapses easier and collects water.
    • If the dryer cannot rid itself of the excess heat and humidity it will build up inside the dryer drum. This type of build up may cause the dryer to be hot to the touch, sweat, and may increase the drying times.
  • Clean the vent regularly by either vacuuming it or cleaning it with an appliance brush.
  • For best operation use a 4" wall cap on the outside of your home. Check the outside wall cap for any obstructions. Snow or ice should not be allowed to accumulate around the outside wall cap. If there is not a strong airflow at the wall cap, it is an indication that duct is obstructed and should be cleared or improved. Local duct cleaning services can perform this service.
  • Check the Installation Instructions to be sure of the proper number of elbows and the correct length of venting allowed. If these restrictions are not followed, it could cause water to condense around the door opening and on the door. Download a copy of the Installation Instructions.
  • For more information about Dryer Venting, visit: Dryer Installation Exhausting Information
  • Learn how to replace the duct on your GE Appliances Dryer:

Location can affect dryer performance.

  • The dryer should be used in a heated location. Using the dryer in an unheated location, particularly in the cooler months, can cause condensation or sweating.This can also affect dryer cycle times.
  • Make sure the dryer is on a flat surface and has been leveled properly. For leveling assistance, consult your Installation Instructions. Download a copy of the Installation Instructions.
  • Clothing or other items should not be placed on the floor in front of the dryer. Air is drawn in at floor level along the front of the dryer.

Always use the proper heat setting for the fabric being dried.

  • Load size and fabric type can affect how quickly the load dries. For loads like towels, for example, using high heat and a "More Dry" setting will allow the load to dry more effectively.

Test the dryer's performance (Electric models only)

  • Disconnect the vent from the back of the dryer and run a load or two. If the symptoms continue there may be a service issue with the dryer. If the symptoms go away, it is likely there is a venting problem.
  • Caution: Do not operate a gas dryer without the vent. It is possible that carbon monoxide fumes could enter the room from the dryer.


For service, please schedule an appointment with GE Appliances Factory Service.