Water Softener - Determining Your Water Hardness

You need to know the hardness of your water (grains per gallon) in order to program the controls on a water softener. This is essential for getting the best use of the appliance.

Determining Your Water Hardness For a Water Softener

Water hardness is determined by the grains per gallon (GPG) in your water. You can get grains per gallon of your water from a water analysis laboratory. If you are on a municipal city water supply, call you local water department for the water hardness. You can also contact an independent water analysis company, like Legend Technical Services: https://legend-group.com/.

Once you determine your water hardness, program your water softener following the directions in the Owner's Manual for your specific model.

Additional Support

Should you require repair service for your Water Softener, please contact service at 1-800-952-5039 for the nearest authorized SmartWater Servicer in your area.