Gas Range - What is Normal Operation vs What Requires Service

A gas range has operational characteristics associated with the use of natural or LP (liquid propane) gas. We are providing information regarding normal as well as abnormal expectations when using the gas cooking appliance below.

These Things Are Normal with the Use of Gas Cooking Appliances

• When using an LP gas supply, the flame tips will be yellow.
• A slight poof sound when the gas cycles off and on.
• A clicking sound in the oven when the gas cycles off and on.
• The Glo-Bar/igniter stays on during bake and broil as long as the flame is burning. When the oven reaches temperature, the flame and Glo-Bar/igniter cycle off. The Glo-Bar/igniter is de-energized which causes the safety valve to close, thus shutting off the supply of gas to the burner causing the flame to extinguish.
• Gas Smell: When the oven first starts, it is normal to detect an unusual odor coming from the range. This odor is caused by the combustion of gas at the burner and it will go away within a few minutes as the oven heats up.

These Things Should Be Referred to a Repair Service or a Gas Professional

• If the knobs are melting, this can result from installing the oven racks backwards. If the racks are installed correctly, please contact service.
• If the oven makes a slight popping sound when it cycles off, a qualified service technician must determine if it is a normal situation or if the air flow needs to be adjusted to prevent residual gas from entering into the oven.
• If the oven makes a "boom" sound or the door blows open, this is due to delayed ignition. The oven should light/ignite in 2 to 3 seconds, please contact service.
• The burner controls won't turn or are very hard to turn, please contact service.
• The oven pilot light on standing pilot models goes out or the oven will not come on, it may require various pilot adjustments.
• If the flames are completely yellow or orange when the range has been properly converted to LP gas, this may result from air flow, gas pressure or bad gas. Please contact service or a gas professional.
• Gas or Rotten Egg Smell: Unburned gas also has an odor. It is completely different from the odor caused by the combustion of gas. Some people equate the odor of unburned gas to the smell of rotten eggs. It is not normal to smell unburned gas in your home. Therefore, if you smell gas, you should open the windows, do not touch electrical switches, extinguish any open flame (burners, candles, etcetera), and promptly call your gas supplier from a phone outside your home.

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