Washer - Hot Water Not Working or Not Hot Enough
Heating water in your home uses energy. To conserve energy, new washers are designed to limit the amount of hot water used by adding some cold water to the fill when you select HOT water. This allows the washer to fill without causing your water heater to need to replenish as much hot water which reduces the amount of energy used by the water heater.
On most Top Load washer models with a lid lock, the unit will only fill with hot water if the lid is down and locked. If the washer is set for hot or warm water and the lid is up, it will only fill with cold water. This is designed as a safety feature.
Effective March 6, 2015: The U.S. Department of Energy revised their standards and Federal guidelines for hot water energy consumption for all clothes washers in order to save energy and conserve resources. These changes affect all washer manufacturers. All manufacturers must comply with the new standards.
We are committed to meet the Federal energy standards and deliver a product that upholds GE Appliances wash performance standards. To comply with these standards, the HOT water temperature selection is a mixture of hot and cold water from your household plumbing. When you select HOT, you will receive some cold water with the fill. This is normal.
Since the appliance is designed to fill with a mix of hot and cold water when HOT is selected, it is not recommended that the cold water supply be turned off during a HOT water fill. The appliance is designed to fill with a mixture of hot and cold water to save energy and is operating normally when doing so.
Additionally, new laundry detergents are formulated to work with any water temperature and provide good wash performance. For best wash performance, we recommend:
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HE (high-efficiency) Detergents
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Oxygen (Oxi) Detergents
Look for "HE" and/or "OXI" listed on the detergent package and follow the package instructions for best results.