Range & Wall Oven - Stuck in Demo Mode

Electric Ranges and Wall Ovens, including Dual Fuel Ranges, operate using a 240 Volt electrical supply, but are designed to go into Demo Mode when hooked up to a 120 Volt electrical service. Appliance dealers use a Demo Cord Kit to hook up models to a 120 Volt outlet which allows them to demonstrate the electronic controls and lights. It will automatically go out of Demo Mode when wired to 240 Volt electrical service. There are not settings on the control panel to change.

 

Diagnosing an Electric Range or Wall Oven That Is Stuck in Demo Mode

If the appliance is stuck in Demo Mode, the Range or Wall Oven may only be getting partial power, which could trigger the internal demo mode programming.

 
  1. Try turning off power to the appliance at the circuit breaker for 30 seconds. Many models are on a double breaker in the breaker box, so be sure to turn both breakers off and back on.
  2. If this doesn't help, check the power connection to make sure the junction box on a Wall Oven or power cord on a Range was wired properly.

Staying in Demo Mode can be a result of the installation (if newly installed), the electrical service, or a service issue with the appliance.

 

Repair Service Recommended

If you have ruled out an electrical or installation issue, service will be needed. For service, please schedule a repair appointment with Bodewell.