Dehumidifier - Internal Pump Not Working

If your dehumidifier has an internal pump and is not draining the water, check the following:

  • Ensure the pump is turned on. 
  • The bucket must be in place for the unit to drain.
  • The bucket must be full in order to start draining. 
  • Make sure the drain hose does not exceed 16 ft. 

If the unit is still not draining then is not operating properly, please refer to the model's warranty located in the Owner's Manual.  Download a copy of the Owner's Manual.

If the unit is out of warranty and in need of a repair check with local servicers to see if they service dehumidifiers.  GE Appliances Service does not service dehumidifiers.