Ductless Air Conditioner - Technical Service & Support

Assistance for ductless (also called split-air or mini-split) systems is available for home owners and professionals.

Home Owner Support

If you are a homeowner in search of service for your ductless product, please contact your local installer or service provider first. If you are having difficulty finding a servicer in your area, contact 1-866-814-3633.
If you need assistance connecting a ductless product to WiFi or have other questions about the smartphone app, contact our Connected Home Support Line at 1-800-220-6899 or [email protected].
To obtain an Owner's Manual for your system:
- Haier brand ductless user manual: 877-337-3639
- GE brand ductless user manual: 844-487-9443

If you are a professional HVAC installer or service provider, please visit our Haier Ductless Pro Site: https://www.haierappliances.com/ductless/pro, which houses our Technical Resource Center and Ductless Help site.
- For Error Code charts, FAQs, sensor resistance charts, etc., please view the Haier Ductless Help site at: http://www.haierductlesshelp.com/
For parts, installation, or troubleshooting related question, please contact our Tech Support Hotline at 1-866-814-3633, option #1. Technical service is available M-F (excluding Holidays), 8am - 4:30pm Central Time. Installers and service providers can also email [email protected] for additional information.