Opal Ice Maker - Ordering and Shipping FAQs

Q1. Why did GE Appliances decide to sell this product direct to consumers on geappliances.com? The GE Profile Opal ice maker is an exciting product with strong demand. It’s a unique product and good for gift-giving. We decided to sell the product online, given the success of past versions of the Opal sold online through other resellers.

 

Q2. Can I buy a GE Profile Opal at my local appliance dealer, as well?Best Buy is currently the only appliance dealer selling the GE Profile Opal at this time. 

 

Q3. Are major appliances going to eventually be sold direct to consumers on geappliances.com? As of right now, we are only selling the GE Profile Opal online. 

 

Q4. Why is the GE Profile Opal the only product for sale on geappliances.com? It’s a unique product with strong interest, perfect for gift-giving and traditionally only available online.

 

Q5. Will GE Appliances price match the GE Profile Opal with other resellers?No, we are not price matching.

 

Q6. How will I be notified of shipment?You will receive a confirmation email when the order is placed, followed by a shipping notification email when product is shipped.

 

Q7. What is the return policy?The GE Profile Opal return policy states product may be returned for any reason within 60 days of purchase, with no restocking fee and free return shipping.

  

Q8. Can I cancel my order before it ships?Yes, please call us at 1-800-430-1757.

 

Q12. Is there a warranty on the GE Profile Opal?Yes, it has a 1-year limited warranty.