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Opal Ice Maker - Troubleshooting

Problem Possible Cause Possible Solution Dripping under ice bin Condensation During normal operation, condensation forms on the bottom surface of the ice bin. This water will sometimes collect and drip down the lower front surfaces of the ice maker. The in...

Opal Ice Maker - Filter, Parts & Accessories

Opal Water FilterThe Opal does not ship with a water filter, though one is available as an accessory. The Opal Water Filter is designed to provide fresh-tasting ice every time. To purchase, visit: http://market.firstbuild.com/products/opal-water-filter Opal Cleaning KitFor sanitizing the Opal, ...

Opal Ice Maker - Cleaning and Maintaining the Opal

Keeping the Opal ice maker and side tank accessory clean ensures you have plenty of fresh tasting ice. Your Opal ice maker will indicate when it is time to clean the unit. When the display ring is solid yellow, it is ready to be cleaned. Follow the directions in your Owner's Manual, or use the ...

Opal Ice Maker - Icemaker Turns Off Randomly

If your Opal is turning off suddenly, and you have not pressed the button on the front to turn it Off: Check the app. You may have your schedule enabled via the GE Profile Opal app.  When the schedule is enabled, the Opal will check to see if it should be On or Off once every hour.  If y...

Opal Ice Maker - Display Ring Is Solid or Flashing Yellow

If the display ring around the Power button is flashing yellow, it means the unit is in cleaning mode. Minerals from your water can build up in the Opal over time, which would then need to be cleaned.  Water quality is very important to the function and required maintenance of your ice maker. W...

Opal Ice Maker - Not Making Ice on Schedule

Using the Opal's Connected feature, you can schedule when the Opal comes On and goes Off using the GE Profile Opal app. If the Opal is not making ice according to the schedule you set: The Opal does not know when daylight savings time occurs, so you will need to change the s...

Opal Ice Maker - Controls

The Opal Ice Maker can be turned On or Off, placed in "night" mode, switched to cleaning mode, and more. Button Control ON/OFF: Touch once to turn Opal on or off. Night vs Normal Lighting: Press and hold the Opal button for 3 seconds to toggle between night light and normal display.  Add...

Opal Ice Maker - Ordering and Shipping FAQs

Q1. Why did GE Appliances decide to sell this product direct to consumers on geappliances.com? The GE Profile Opal ice maker is an exciting product with strong demand. It’s a unique product and good for gift-giving. We decided to sell the product online, given the success of past vers...

Opal Ice Maker - Installation of the Side Tank

Your GE Profile Opal Icemaker comes with a side water tank accessory that can be installed on the left or right side of the iceLocation The side tank is installed flush to the front of the ice maker so that it does not block the air flow vents on the Opal. The Icemaker and side tank accessory should...

Opal Ice Maker - Display Status Lights

The display lights are designed to tell you the status of the Opal.  Green Light Flashing - Opal is turning On or turning Off.For troubleshooting: Opal Ice Maker - Display Ring is Flashing or Blinking Green  White Light Falling Icicles - Making ice Solid - Ice...

Opal Ice Maker - Ice is Slush

When you first start the Opal and it begins to make ice, the initial batches of ice nuggets will be slushy. After about 30 minutes, your Opal will be making good, solid nuggets. If the ice nuggets are all slushy, even the ones at the top of the ice bin, the unit may need to be cleaned. Minerals from...

Opal Ice Maker - Normal Sounds

The Opal is a complex device that combines electrical and mechanical components like a compressor, a pump, motors, and fans to deliver perfect nugget ice. These components power on at different times during the ice making cycle.  Most noises cease after 20-30 minutes of the unit running.The Opa...