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Manufacturer's Suggested Retail Price (MSRP)

Actual retail prices may vary by dealer. MSRP applies to the continental 48 United States and does not include such items as delivery, installation, installation accessories (i.e. range cords), or removal of old appliances. Consult your local authorized Hotpoint dealer for its prices.

Hotpoint® PTAC Heat Pump Unit with Electric Heat 20 amps, 265 Volt

AH11H12E3B

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APPROX. DIMENSIONS (HxWxD)

16 in x 42 in x 21 in

  • 3-speed fan Give guests control over their comfort with three fan speeds to choose from
  • 4-temperature limiting options Easily select one of four temperature ranges for peak efficiency and total customer comfort
  • Freeze and frost protection Automatic freeze and indoor frost control keep units operating in peak condition
  • Auto power recovery In case of power failures, units automatically resume their operation when power restores, reducing maintenance calls
  • Self diagnostics Quickly and easily identify service needs with a nine-point diagnostic code system
  • Automatic emergency heat Keep guests comfortable with a heating option that uses electric resistance heat in heat pump mode
  • Backed by an industry leader With a long history of creating durable products at an affordable price, Hotpoint is your trusted PTAC brand
  • Limited 1-year parts and labor entire appliance warranty / limited 5-year refrigerating system warranty Enjoy peace of mind knowing that all purchases are backed by the trusted Hotpoint service network
  • Intuitive display Allow guests to easily customize their preferred settings and reduce maintenance calls with an easy-to-use control panel
  • Power cord (LCDI) included Hotpoint PTACs come with everything needed for a quick and easy installation
  • Remote thermostat compatibility
  • Works with central desk control systems
  • Heatpump models include staged heating
  • Tangential fan for air flow and smooth sound
  • Energy-efficient heat pump models available
  • Removable filters for easy maintenance
  • 3-speed fan Give guests control over their comfort with three fan speeds to choose from
  • 4-temperature limiting options Easily select one of four temperature ranges for peak efficiency and total customer comfort
  • Freeze and frost protection Automatic freeze and indoor frost control keep units operating in peak condition
  • Auto power recovery In case of power failures, units automatically resume their operation when power restores, reducing maintenance calls
  • Self diagnostics Quickly and easily identify service needs with a nine-point diagnostic code system
  • Automatic emergency heat Keep guests comfortable with a heating option that uses electric resistance heat in heat pump mode
  • Backed by an industry leader With a long history of creating durable products at an affordable price, Hotpoint is your trusted PTAC brand
  • Limited 1-year parts and labor entire appliance warranty / limited 5-year refrigerating system warranty Enjoy peace of mind knowing that all purchases are backed by the trusted Hotpoint service network
  • Intuitive display Allow guests to easily customize their preferred settings and reduce maintenance calls with an easy-to-use control panel
  • Power cord (LCDI) included Hotpoint PTACs come with everything needed for a quick and easy installation
  • Remote thermostat compatibility
  • Works with central desk control systems
  • Heatpump models include staged heating
  • Tangential fan for air flow and smooth sound
  • Energy-efficient heat pump models available
  • Removable filters for easy maintenance

FEATURES

Auto Power Recovery Yes
Chassis Type Slide-In
Control Type Electronic
Discharge Grille 2-position
Fan Motor 2
Fan Speed Selections 3 Cooling
3 Fan Only
3 Heating
Heat - Cool Yes
Heat Pump Yes
Manual Vent Control Hidden
Rotary Compressor Yes
Unit Features Auto Power Recovery
Automatic Emergency Heat
Automatic Indoor Frost Control
Central Desk Control Compatibility
Freeze Sentinel
Heat Pump with Resistance Heat Backup
Power Cord (LCDI) included
Remote Thermostat Compatibility
Venting Features Concealed Manual Vent Control
Vent Air Filter
Heating System Heat Pump
Outdoor Vent / Exhaust Yes
Product Type Packaged Terminal Air Conditioners (PTAC)
Refrigerant Type R410A
Temperature Range 62->86 F

CAPACITY

Cooling BTUH (MIN) 11800.0 Btu
Cooling BTUH (MAX) 12000.0 Btu
Cooling EER (BTUH / Watt) 10.5
CFM Indoor Fan High 435
CFM Indoor Fan Medium 423
CFM Indoor Fan Low 411
Heating - Reverse Cycle - BTUH 10800/10500

APPEARANCE

Color Appearance White
Installation Through-the-Wall

WEIGHTS & DIMENSIONS

Approximate Shipping Weight 127 lb
Net Weight 113 lb
Overall Depth 21 in
Overall Height 16 in
Overall Width 42 in

POWER / RATINGS

Cooling - Amperes 5.0/5.4
Cooling - Watts 1142/1124
Heating - Reverse Cycle - Amps 4.3/4.6
Heating - Reverse Cycle - COP 3.2
Heating - Reverse Cycle - Watts 990/963
Voltage (MIN) 265.0 V

CLAIMS & CERTIFICATIONS

265.0 V

WARRANTY

Parts Warranty Limited 1-year entire appliance
Limited 5-year sealed refrigerating system
Labor Warranty Limited 1-year entire appliance
Limited 5-year sealed refrigerating system
Warranty Notes See written warranty for full details

MANUALS & INSTALLATION

Owner's Manual
Installation Instructions

SUPPORT

SEND US AN EMAIL Do you have questions, concerns or feedback?
REGISTER YOUR PRODUCT Our online tools are here 24 hours a day to help you arrange the service you need.
CALL US ON THE PHONE We'd be happy to answer your question over the phone
SCHEDULE SERVICE Our online tools are here 24 hours a day to help you arrange the service you need.
Quick Links
Quick Links
PDF
Use and Care Manual

Owner's manual with operating instructions and information on how to clean and care for your product.

PDF
Installation Instructions

Detailed instructions on how to properly install your product.

Hotpoint is backed by GE service
Hotpoint appliances are serviced by certified GE technicians. You can schedule service online 24 hours a day. Or you can call 877-303-0937 to schedule a service appointment.


E-mail

SEND US AN EMAIL

Do you have questions, concerns or feedback?

Register

REGISTER YOUR PRODUCT

Our online tools are here 24 hours a day to help you arrange the service you need.

Call us

CALL US ON THE PHONE

We'd be happy to answer your question over the phone.

Schedule service

SCHEDULE SERVICE

Our online tools are here 24 hours a day to help you arrange the service you need.

To purchase parts & accessories