Scheduling Service on GE Products

To obtain in-warranty or out-of-warranty repair on Major Appliances, you may call 1-800-432-2737 or schedule a service appointment online. Pricing Estimates for major appliance repair can also be found online or from a call representative at 1-800-432-2737.

Major Appliances include:

  • Compactor
  • Dehumidifier
  • Dishwasher (Built in and Portable)
  • Disposer
  • Dryer (Gas and Electric)
  • Freezer
  • Humidifier
  • Microwave (Built-in, Countertop, Over-the-Range, Combo)
  • Advantium (Built-in, Over-the-Range, Combo)
  • Range (Gas, Electric, and Dual Fuel)
  • Refrigerator
  • Room Air Conditioner (Built-in, Window and Zoneline)
  • Ventilation System (including downdraft vent) 
  • Washer
  • Water Filtration Systems (online scheduling currently not available)
  • Water Heater (online scheduling currently not available)
  • Water Softener (online scheduling currently not available)
  • Wine Vault (Monogram)


Return Warranties

Some appliances have return-to-vendor warranties and cannot be serviced. These may include window air conditioners, dehumidifiers, and countertop microwaves.  Check the warranty page in the appliance's owners manual for details. Download a copy of the Owner's Manual.


Water Heater and Water Products

  • Electric and Gas Water Heater Service: Contact the Water Heater Technical Support line at 1-800-431-1549 (Monday - Saturday 8 a.m. - 8 p.m. EST, Sunday 9 a.m. - 4:30 p.m. EST).
  • GeoSpring Hybrid (Heat Pump) Electric Water Heater Service: Contact 1-888-443-4394.
  • Hot and Cold Water Dispensers: Are not serviced by GE. To make a warranty claim, return the product to the retailer from which it was purchased, along with a copy of the "Proof of Purchase".
  • All other Water Products service: Contact the SmartWater line at 1-800-952-5039.


Re-Scheduling or Canceling service for GE Products:

For all Major Appliances, if you have the confirmation number for your service call, you may reschedule or cancel online. Otherwise, you may call GE Appliance Service at 1-800-432-2737.