Icemaker Does Not Fill With Water

To minimize the possibility of electric shock, unplug this appliance from the power supply or turn the house circuit breaker/fuse to the off position before attempting any maintenance or cleaning.

If there is no water going to the icemaker in your refrigerator check the following:

  • Make sure the icemaker is plugged in and turned on. The power cord for the icemaker is plugged into the left or back wall of the freezer.
    • To view a short video on the icemaker on/off switch:

  • Check the feeler arm or paddle to make sure it can move freely. Ice blocking its movement will signal to the icemaker to pause making ice.
  • Make sure the water supply is turned on to the refrigerator. This valve is usually found under the sink or in the basement. There is only one water line to the refrigerator; however, there are two plastic water lines that run from the double water valve to the icemaker and the water dispenser.
  • The fill tube going into the icemaker can freeze, causing no water to get to the icemaker. The icemaker must be removed to verify this, and should be checked by a service technician. Note - If this is the case, the refrigerator dispenser will still work
  • Clogged or partially clogged filter: Can result in no water or slow running water from dispenser. Please change the filter. Filters should be changed every 6 months. Purchase a GE Appliance part online-  Shop GE Appliances Water Filters
    • To confirm a clogged filter, please remove the filter and install the bypass plug. Try the dispenser, if the water flow improves from the dispenser, the filter is clogged and needs to be replaced.  
    • If a bypass plug was not supplied with the refrigerator, one can be ordered at 1-877-959-8688 Mon–Fri 8am–7pm, Sat 8:30am–5pm ET.
    • If there is new construction in your area, there can be more sediment entering the water system. This extra sediment can clog your filters more frequently than the recommended 6 months.  

To check if the icemaker itself is working:

  1. If the icemaker mold is empty you can pour about 4 oz. of water in the icemaker mold.
  2. Wait about 2 hours.
  3. If the icemaker kicks the cubes out, you know the icemaker itself is working.

Icemaker Not Producing Ice

If the icemaker is still not producing ice and you would like to schedule a service appointment, please contact GE Appliance Service at 1-800-432-2737 or schedule a service appointment online.