Refrigerator - Icemaker Not Producing Ice

If your icemaker is not producing any ice, there are a few things you can check in an attempt to resolve the concern.


Ice production is dependent upon the temperature of the refrigerator. The refrigerator and icemaker must be at the proper temperature.

  • The recommended fresh food temperature setting is 37 degrees F and the recommended freezer temperature setting is 0 degrees F.

  • The icemaker must reach a temperature of 16 degrees F before a cycle will begin.

  • If the temperature in the freezer is too warm, ice cubes will take longer to form or may not form at all. Try adjusting the freezer temperature a little lower.

  • A low food load in the freezer can affect the production of ice. Having a good amount of food in the freezer (3/4 or more full) allows temperatures to remain more stable.


A clogged water filter can restrict water flow to the icemaker.

  • Water filters should be changed every 6 months. If your refrigerator has a water filter, try replacing your water filter. Purchase a GE Appliance part online.

  • If there is new construction in your area, there can be more sediment entering the water system. This extra sediment can clog your filters more frequently than the recommended 6 months.


If the rake that ejects the cubes from the ice mold is stuck, the icemaker cannot complete its cycle.


If your icemaker was just installed:


View a short video about troubleshooting your icemaker:



For service, please schedule an appointment with GE Appliances Factory Service.