Icemaker Not Producing Ice

If your icemaker is not producing any ice:

Ice production is dependent upon the temperature of the refrigerator.

The refrigerator and icemaker must be at proper temperature.

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  • The recommended fresh food temperature is 37 degrees F; the freezer temperature is 0 degrees F.
  • The icemaker must reach 16 degrees F before a cycle will begin.
  • If the temperature in the freezer is too warm, ice cubes will take longer to form or may not form at all. Try adjusting the freezer temperature.
  • A low food load in the freezer can affect the production of ice. More food in the freezer allows temperatures to remain more stable.
 
A clogged water filter can restrict water flow to the icemaker.
Filters should be changed every 6 months. If your refrigerator has a water filter, try replacing your water filter.Purchase a GE Appliance part online.
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  • If there is new construction in your area, there can be more sediment entering the water system. This extra sediment can clog your filters more frequently than the recommended 6 months.
 
If the rake that ejects the cubes is stuck, the icemaker cannot complete its cycle.

 

If your icemaker was just installed:

 

View a short video about troubleshooting your icemaker:

For service, please schedule an appointment with GE Appliances Factory Service.