Refrigerators - Icemaker Not Producing Ice

If your icemaker is not producing any ice, there a a few things you can check.Ice production is dependent upon the temperature of the refrigerator. The refrigerator and icemaker must be at proper temperature. 

  • The recommended fresh food temperature is 37 degrees F; the freezer temperature is 0 degrees F.

  • The icemaker must reach 16 degrees F before a cycle will begin.

  • If the temperature in the freezer is too warm, ice cubes will take longer to form or may not form at all. Try adjusting the freezer temperature.

  • A low food load in the freezer can affect the production of ice. More food in the freezer allows temperatures to remain more stable.


A clogged water filter can restrict water flow to the icemaker. 

  • Filters should be changed every 6 months. If your refrigerator has a water filter, try replacing your water filter. Purchase a GE Appliance part online.

  • If there is new construction in your area, there can be more sediment entering the water system. This extra sediment can clog your filters more frequently than the recommended 6 months.


If the rake that ejects the cubes is stuck, the icemaker cannot complete its cycle.



If your icemaker was just installed:



View a short video about troubleshooting your icemaker: 


For service, please schedule an appointment with GE Appliances Factory Service.