Refrigerator - Icemaker Not Producing Ice

It is very disappointing to discover that your icemaker is not making any ice cubes. If the icemaker is not producing any ice, there are a few things you can check in an attempt to resolve the concern. Hopefully, the tips below will remedy the concern and you will have ice for your favorite beverage in no time.

Temperature

Ice production is dependent upon the temperature of the refrigerator. The refrigerator and icemaker must be at the proper temperature.

• The recommended fresh food temperature compartment setting is 37 degrees F and the recommended freezer compartment temperature setting is 0 degrees F.
• The icemaker must reach a temperature of 16 degrees F before a cycle will begin.
• If the temperature in the freezer is too warm, ice cubes will take longer to form or may not form at all. Try adjusting the freezer temperature a little lower.
• A low food load in the freezer can affect the production of ice. Having a good amount of food in the freezer, 3/4 or more full, allows temperatures to remain more stable.

Water Filter

A clogged water filter can restrict water flow to the icemaker.

• Water filters should be changed every 6 months. If your refrigerator has a water filter, try replacing your water filter. You can purchase a GE Appliance genuine water filter online at our GE Appliances Parts & Accessories website.
• If there is new construction in your area, there can be more sediment entering the water system. This extra sediment can clog your filters more frequently than the recommended 6 months.

Ice Mold

If the rake that ejects the cubes from the ice mold is stuck, the icemaker cannot complete its cycle.

• Check for ice cubes that may be blocking the ice mold. Use caution: the icemaker mold may be hot. See our Refrigerator - Cubes Won't Drop from Icemaker Mold article for more information on this issue.

Installation

• If you have a new icemaker that was just installed, see our Refrigerator - New Icemaker Not Producing Ice article for troubleshooting tips during the new installation.
• View a short video about troubleshooting your icemaker:

Repair Service Needed

If these tips do not resolve the concern, service is recommended to get the icemaker working again. For service, please schedule a repair appointment with Bodewell.