GE Appliance Parts Return - How to Return a Part
Returning a Part
Returns for orders placed online or through our contact center must have a Return Materials Authorization (RMA). Please complete and submit the return form and you will receive a confirmation email within approximately 20 minutes. Print the shipping label included in the email and attach to the outside of your package. The label contains the RMA number and correct warehouse address for your return. To receive credit for returned parts and accessories, all items must be in sellable condition. Please allow one billing cycle for your refund to be processed. Refusing shipment of an order (Return to Sender) may result in an additional delay to process your return/credit.
An RMA number is required for a return and must be visible and legible on the return package or the return will not be processed.
Parts and Accessories
Parts and Accessories may be returned for credit within 30 days from the date the part or accessory was shipped to you from our warehouse. The part or accessory may be returned for a $15 re-stocking fee between 31 and 90 days from shipment. After 90 days the part or accessory may not be returned.
Return Shipping
We do not cover the cost of return shipping. However, if the reason for the return is determined to be our error, we will refund the shipping cost of your original order.
Parts - Return Policy and Return/Credit Status
Questions about Your Return
If you have questions about your return, please call 1-877-959-8688 for assistance Monday – Friday 9 am – 7 pm Eastern Time.
Need to Exchange
If you are looking to exchange a part or accessory that you purchased, complete the return process for the current item and place a new order for the item you need.