Refrigerator & Freezer - Ice on Freezer Wall
To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.
It is not expected to see ice accumulating on the freezer wall in a frost-free refrigerator or freezer.
Resolving a Concern With Ice Accumulation on a Freezer Wall
Causes for ice accumulation on the freezer wall include the following:
High humidity
Frequent door openings
Warm food load
Packages resting against the rear wall
Packages keeping the door open
After correcting these causes the frost accumulation should go away in a few days. If not, please check the following:
The door gaskets may not be sealing properly or are torn or split.
If gaskets need cleaning, see our Refrigerator, Freezer and Standalone Ice Maker - Care and Cleaning of Interior and Gasket article.
If gaskets need to be replaced, see our Refrigerator - Easy to Remove Gasket article.
The fan in the freezer is not running.
Repair Service Recommended
If the fan is not running or if these suggestions did not help, service will be required. For service, please schedule a repair appointment with Bodewell.