Dishwasher - Door Does Not Close Properly

We understand how frustrating it is when the door on a Dishwasher does not close properly. Until the door closes and latches as it should, the Dishwasher is rendered useless. The following tips may enable you to resolve this easily and quickly.

Checking the Installation

If the Dishwasher door will not close or latch properly, check the installation of the Dishwasher.

• If the door is hitting the cabinet, it will not close properly and this could result in leaking. The Dishwasher must be aligned in the cabinet so it does not interfere with the closing of the door.

• Make sure the Dishwasher is leveled. If the Dishwasher was not installed correctly, we suggest that you contact the installer or refer to your Installation Instructions to reinstall. The warranty on the Dishwasher does not cover installation issues.

Checking the Upper Rack Position

On Dishwasher models beginning with the letters GDF/GDT/PDT/CDT/DDT/ADT/ZDT that feature adjustable racks, make sure the upper rack is in the correct position.

• The upper rack is adjustable up or down 2" but should not be raised or lowered on one side only. If the rack is not level, it will not push in all the way. This prevents the door from closing all the way.

Door Not Aligned

• If your Dishwasher door is not aligned or appears to be crooked, it may be because the door has come off one of its hinges. A misaligned door can cause leaking from around the door. To verify, open the door slightly and check both hinges. You can also check out our Dishwasher - Door Is Not Aligned article.

You can also view this short video with general information about why a Dishwasher door may not close properly:

Repair Service Needed

If the above suggestions do not resolve the issue, service may be needed. For service, please schedule a repair appointment with Bodewell.