Washer - Water Temperature Concerns

If you experience issues with the water temperature in your washer, please check the following:

  • Check to ensure both the Hot and Cold water supply valves are turned on.

  • Check to ensure the hot and cold water hose connections were not reversed when the hoses were connected onto the washer. The hose connections on the back of the washer are marked with letters "H" for HOT and "C" for COLD. Here are two videos about installing the water hoses on a washer:

     

     

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Check to ensure the proper temperature setting was selected:

  • Check the household water heater to make sure it is delivering water at 90 to 120 degrees Fahrenheit.

    • The HOT wash water temperature is the temperature of the house hot water supply when it reaches the washer. For 2015 models and after, see Washer - Hot Water Not Working or Not Hot Enough.

    • The WARM wash water temperature is a mix of hot and cold water coming into the washer and can change depending on the incoming water temperatures supplied to the washer. Note: Starting with 1995 and newer washer models, the warm water temperature is slightly lower than on previous models. This is due to a different mix of hot and cold water. This was done to meet Federal government energy guidelines. The biggest energy cost when using a clothes washer is the cost of heating the water, so slight changes reducing the amount of hot water used result in energy savings without reducing wash performance.

    • The COLD wash water temperature depends on the incoming water supply temperature and can vary from near freezing in some areas in the winter to about 80 degrees Fahrenheit in the summer. Note: The effectiveness of detergent is seriously diminished in extremely low water temperatures (below 60 degrees Fahrenheit / 15.6 degrees Centigrade). During the winter, incoming cold water temperatures are lower so the resulting warm water temperatures are lower as well.

  • Check the water valve screen for a clog. One half of the water valve assembly can fail and only hot or cold water will come into the washer. Select the cold or hot temperature and if one or the other does not work the valve screen may be clogged. For information on cleaning the water valve screen, see Washer - Slow Water Fill.

 

Note: On models that have a temperature sensor, you might hear the water valves automatically turn on and off while the temperature is being adjusted.

 

If the suggestions above do not take care of the situation, contact service. For service, please schedule an appointment with GE Appliances Factory Service.