Washer Water Temperature Concerns

If you experience issues with the water temperature check the following:

  • Check to ensure both Hot and Cold water supply valves are turned on.
  • Check to ensure the hose connections were not reversed. The hoses are marked with letters "H" for HOT and "C" for Cold. To view short videos about installing the water hoses:

Check to ensure the proper temperature setting was selected:

  • Check the household water heater to make sure it is delivering water at 90-120 degrees F.
    • HOT wash water is the house hot water supply, when it reaches the washer. For 2015 models and after, see Washers - Hot Water Not Working or Not Hot Enough.
    • WARM is the mix of hot and cold water coming into the washer and can change depending on the incoming water temperatures to the washer. Note: Starting with 1995 and newer models washers, the warm water temperature is slightly lower than on previous models. This is due to a different mix of hot and cold water. This was done to meet federal energy guidelines. The biggest cost of energy for a clothes washer is the cost of heating the water, so slight changes reducing the amount of hot water result in energy savings without reducing wash performance.
    • COLD depends on the incoming supply and can vary from near freezing in some areas in the winter to about 80 degrees Fahrenheit in the summer. Note: The effectiveness of detergent is seriously diminished in extremely low water temperatures (below 60 degrees F, 15.6 degrees C). During the winter, incoming water temperatures are lower and the resulting warm water temperatures are lower as well.
  • Check the water valve screen for a clog. One half of the water valve can fail and only hot or cold will come into the washer. Select cold or hot temperature and if one or the other does not work the valve screen may be clogged. For information on cleaning the water valve screen, see Washer Slow Fill With Water.

Note: On models that have a temperature sensor, you might hear the water valves automatically turn on and off while the temperature is being adjusted.

If the suggestions above do not take care of the situation, contact service. If you would like to schedule a service appointment, please contact GE Appliance Service at 1-800-432-2737 or schedule a service appointment online.